Shipping & Returns

What is your return policy?

Due to the handmade nature of each piece, all sales are final. If your item arrives damaged during shipping, please contact me within 48 hours with photos and I will work with you on a replacement or refund.

How do you ship orders?

Orders are carefully packed and shipped via USPS Priority Mail. Continental US shipping is $10 for the first item and $5 for each additional item. Alaska and Hawaii shipping is $25 for the first item and $10 for each additional item. Orders typically ship within 1-2 business days and arrive within 5-7 business days.

Is local pickup available?

Yes! Local pickup is available in Oakland, CA. Select "Local Pickup" at checkout or reach out via Instagram DM to arrange a pickup time.

Do you ship internationally?

International shipping is not available at this time. Currently, RT Pottery only ships within the United States.